Excellent Education for Safe and Responsible Driving
At Decker's Driving Academy LLC, we are dedicated to providing top-notch driving instruction to students in the Wausau, Everest, and Marathon areas. With over 19 years of experience in the profession, we understand the importance of teaching drivers the skills and values necessary to navigate the roads safely and responsibly.
Our Services
We offer a comprehensive driving course designed to educate students on the rules of the road, defensive driving techniques, and the responsibilities that come with obtaining a driver's license. Our instructors are dedicated to providing personalized attention to each student, ensuring they receive the guidance and support they need to succeed.
Classroom and Behind-the-Wheel Instruction
Our classroom instruction is designed to be engaging and interactive, teaching students the essential skills they need to become responsible drivers. Our behind-the-wheel instruction provides students with hands-on experience, allowing them to practice their driving skills in a safe and controlled environment.
Door-to-Door Services
We offer door-to-door services in the Wausau, Everest, and Marathon areas, allowing our students to take their driver's education course in the comfort of their own neighborhood.
Summer Classes
For summer students, we understand the importance of flexibility in scheduling. That's why we offer flexible scheduling options to accommodate students' busy summer schedules.
Convenience and Reliability
At Decker's Driving Academy LLC, we understand the importance of convenience and reliability. That's why we offer a range of services designed to make the driver's education process as smooth and stress-free as possible.
About Us
As a family-owned business, we take pride in our commitment to providing exceptional service and customer satisfaction. Our instructors are dedicated professionals who have spent countless hours honing their teaching skills and staying up-to-date with the latest driving techniques and regulations.
Community Focus
At Decker's Driving Academy LLC, we believe that driving is not just about obtaining a license, but about becoming a responsible and responsible member of the community. We strive to instill valuable lessons and principles in our students that will benefit them throughout their lives.
Our Mission
Our mission is to provide a safe, engaging, and informative driver's education program that teaches students the skills, knowledge, and values necessary to become responsible and defensive drivers.
Poor Experience with Deckers Drivers Education
Issues with Behind-the-Wheel Training
Multiple reviewers have expressed frustration with the behind-the-wheel training provided by Deckers. They have reported difficulty in scheduling sessions, with long wait times and unreturned calls. When they did finally get in touch with the instructor, they were met with rudeness and a lack of concern for their needs.
Problems with Paperwork and Communication
Reviewers have also reported issues with paperwork, including incorrect dates on forms and a lack of follow-up from Deckers. They have had to make multiple calls to resolve these issues, only to be met with rudeness and a lack of customer service.
Rude Treatment by Bonnie
Several reviewers have specifically mentioned Bonnie, an employee at Deckers, as being extremely rude and unhelpful. She has hung up on customers, refused to listen to their concerns, and shown a general lack of customer service skills.
Negative Experience with Deckers
Overall, the reviewers have had a very negative experience with Deckers, reporting poor communication, rude treatment, and a lack of customer service.