To make every student a SAFE RESPONSIBLE DRIVER
Empowering Young Drivers with Quality Instruction and Personalized Support
Best Defense Driving School has been proudly serving Janesville and surrounding communities for over two decades. We're dedicated to empowering young drivers with the skills, knowledge, and confidence they need to navigate the road safely and responsibly.
Experienced Instructors and Personalized Instruction
Our team of certified instructors boasts extensive experience and profound passion for driver education. Each instructor undergoes rigorous training and possesses the talent for clear communication and personalized guidance. We prioritize providing individualized instruction, ensuring students learn at their own pace and grasp concepts comfortably.
Comprehensive Curriculum and Flexible Options
Our comprehensive curriculum covers all aspects of safe driving, including:
- Classroom instruction: Engaging theoretical lessons covering traffic laws, rules of the road, and driving principles.
- Behind-the-wheel training: Hands-on practice in a safe and controlled environment to develop essential driving skills like maneuvering, lane changing, and handling emergencies.
- Online learning: For ultimate flexibility, we offer an online classroom option that allows you to complete the theoretical portion of your training at your own pace and convenience.
Additional Offerings for Your Peace of Mind
We go above and beyond to ensure a well-rounded learning experience:
- Home pick-up: For added convenience, we offer home pick-up for behind-the-wheel training.
- Interstate driving: Prepare for real-world scenarios with instruction on interstate driving techniques.
- Knowledge and permit test preparation: Take the knowledge and signs test in our comfortable and calming classroom setting.
A Commitment to Quality and Student Success
At Best Defense Driving School, we believe in creating a positive and encouraging learning environment. Our instructors are dedicated to fostering confident and responsible drivers for the future. We are committed to providing exceptional customer service and ensuring a smooth and rewarding learning experience for every student.
Poor Customer Service and Unprofessional Behavior
Several reviewers have expressed their disappointment and frustration with the driving school, citing poor customer service and unprofessional behavior from the instructors. Many have reported difficulty scheduling drive times, with one reviewer even having to text multiple times to get a response, and when they did, it was often rude and unhelpful.
Instructors' Rudeness and Lack of Patience
Several reviews have highlighted the rudeness and lack of patience of the instructors, with one reviewer's child coming home crying after a driving lesson. Another reviewer reported that an instructor was consistently rude and harsh, making snide remarks and criticizing students' driving.
Disorganization and Communication Issues
Reviewers have also expressed frustration with the school's disorganization and communication issues. Many have reported difficulty getting hold of someone to schedule drive times, and when they did, it took weeks to get a response. One reviewer even received a check that took weeks to clear, resulting in an overdraft fee.
Mixed Opinion on Education
While some reviewers have reported that the online classroom portion was well done, others have had negative experiences with the driving instruction. One reviewer did report having a pleasant experience with the staff and found the education to be well-prepared for their children's driving exams.
